‘Dawn of a new era’: Insurance chatbot industry to hit $4.5B by 2032

October 16, 2024 by Rayne Morgan

The global insurance chatbot market has experienced such enormous growth since the advent of the COVID-19 pandemic that it’s expected to hit nearly $4.5 billion by 2032, according to a report by Allied Market Research.

While this kind of technology was already in the works before, the pandemic accelerated its development and adoption in sectors such as insurance with increasing demand for digital-first solutions.

According to AMR’s research, the global insurance chatbot market was valued at around $468 million as of 2023. 

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Originally Posted at InsuranceNewsNet on October 11, 2024 by Rayne Morgan.