How Insurers Can Use Data To Deliver Added Value, Improve Customer Service
May 24, 2022 by Jamie Peers
While digitl transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology to access, analyze and streamline this information.
The first step is data integration and automation, and companies are investing billions in this area. The market for global data integration is predicted to rise to $17.1 billion by 2026, according to Global Industry Analysts Inc.
While digital transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology to access, analyze and streamline this information.
The first step is data integration and automation, and companies are investing billions in this area. The market for global data integration is predicted to rise to $17.1 billion by 2026, according to Global Industry Analysts Inc. https://insurancenewsnet.com/innarticle/how-insurers-can-use-data-to-deliver-added-value-improve-customer-service