The Best & Worst Annuity Providers for Customer Satisfaction: J.D. Power

November 2, 2021 by Michael S. Fischer

Even though financial advisors or insurance agents currently sell more than three-fourths of individual annuity accounts, customer satisfaction is increasingly being driven by direct engagement with providers, according to the J.D. Power 2021 U.S. Individual Annuity Study.

The study measures the experiences of customers of the largest annuity companies in the U.S. Overall customer satisfaction is based on performance in communication, interaction, price, product offerings and statements.

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Originally Posted at ThinkAdvisor on October 27, 2021 by Michael S. Fischer.