J.D. Power: Life insurers make gains in customer satisfaction

October 4, 2016 by Warren S. Hersch

Multiline carriers nabbed the two top spots in a recent customer satisfaction survey of life insurers.

The “J.D. Power 2016 Life Insurance Study,” released today, ranks State Farm and Nationwide as, respectively, the No. 1 and No. 2 carriers in customer satisfaction. State Farm received an “Overall Customer Satisfaction Index Score” of 828, with Nationwide trailing at 806, on a 1,000-point scale.

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Originally Posted at LifeHealthPor on October 3, 2016 by Warren S. Hersch.